Help Center

Welcome to Need T-shirts Now Help Center

Need Help with your Order? Have a question that you couldn't find before? 

• Browse Our Help Questions & Answers Below
• Send us an Email
• Give us a Call (910) 644-0455

Help Center Questions

Frequently Asked Questions

1. My Order says its Pending what does this mean?
2. Where is Need T-shirts Now Located?
3. How many shirts do I need to order?
4. Can I pick up my Order?
5. Can I provide my own Shirts? 
6. How to make sure my artwork is centered?
7. Where is my order Tracking Number?
8. Can You remove the White Background
9. What happens if my order is wrong?
10. What time do you stop shipping for the day?
11. Can I place a rush order?
12. Does my image look ok?
13. What is the status of my order?
14. Do you have any discounts on bulk orders?
15. Do you have an API For dropship?
16. Where is my order confirmation?
17. What is my order id?
18. How can I replace my order?
19. Can I come to your office to order?
20. I have an old shirt that I want the design put on a new shirt.
21. Can you Print on Both Front and Back of the shirt?
22. Can you print on the sleeves?
23. Can you print on both light and dark shirts?

Help Center Answers

Answers to FAQs

1.  Your Order will say its pending until it begins the Printing Process. After the process, You will see it turn to Complete or shipped. 
2. Our Main Office is Located in Fayetteville NC. 
3. There is no minimum order. You can order just 1 shirt if you like.
4. If you are located in Fayetteville or Surrounding there is a Pickup option at checkout.
5. Sorry, Unfortunately, we do not allow customers to provide their own shirts.
6. No worries, We will double check your artwork to make sure your image is centered with the shirt.
7. You do not receive a tracking number until after your order has been shipped. 
8. Yes, we can remove the white background. There is an option at check out that you can choose.
9. If we send you the wrong size shirts or the wrong order we will correct the problem.
10. It depends on which day and shipping method we are going with. If its a rush order than 11:00 am EST in most cases. 
11. Yes, we have rush order options available. Check the link from above. If its past cut off time give us a call. We might still be able to get it out for you.
12. If you saved your image off of google then it will most likely look bad. Just use our images as we have high-resolution fonts and clip arts.
13. You can check the status of your order by logging into your account. There you will see any your order changes statuses. 
14. Yes, we do. For quantities of 50 each and 100 each the price does drop on some products but not all.
15. Not at this time. We are working on it.
16. We send out an email right after your order is placed. If you did not receive it then you will want to check your spam folder.
17. You can find your invoice id inside your confirmation email and also online when you sign into your account.
18. If you already have placed an order you should be able to find your saved designs in artwork history when you are signed into your account. You can also click the Load button that is located under the buy now button. This will also load your old designs.
19. Sorry, not an option. We are an online t-shirt company and to keep our prices low you must order on our website. We do have pickup options if you are local.
20. We can make it happen but this is an extra service of ours. Check here for Graphic design price.
21. Yes, we can print on the front of the shirt and the back of the shirt.
22. At this time we do not offer this option. Are we capable? yes of course but it would slow down production time. We will announce if anything changes.
23. We print on both light and dark shirts. We have a lot of different color t-shirts to choose from.